Building multi-generational teams that perform. Sarah Williams
If you help people feel like they matter and they belong, you’re already 70% of the way to a high-performing culture.
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www.leadingculture.co.nz
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Our host Ryan Castle sits down with Sarah Williams, founder of Leading Culture, whose career shifted the moment she stepped out of accounting and onto the factory floor. A single project revealed a truth that changed her path: numbers don’t transform businesses — people do. That realisation sparked a decades-long journey helping organisations turn culture into their competitive advantage.
Sarah shares the four systems every organisation needs to thrive across generations: clarity, decision-making, recognition, and belonging. She explains why Gen Z demand authenticity, why improvement ideas almost always live with the people closest to the work, and how leaders can create cultures where everyone feels they matter and they belong. If you're leading teams through generational change or want a clearer foundation for a strong culture, this episode delivers practical, grounded guidance.